• This is the paper that I would like to read.

./20161103-2041-cet-enhancing-organizational-communication-1-1.pdf

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  • The Sociometric Badge is initially intended to be used within organizational environment.

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  • This badge collects these things below from its wearer.
    • Location.
    • Motion.
    • Voice.

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  • From the data those taken (location, motion, and voice) this badge able to determine these things.
    • Face to face communication.
    • Conversational time.
    • Physical activity level.
    • Physical proximity of the badge wearer to other badge wearer.

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  • There are these applications that had been made to show what the Sociometric Badge can do.
    • Follow The Star, socially intelligent, location aware, visualization tool.
    • Meeting mediator.
    • Presence book.

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  • These are some questions those the Sociometric Badge wants to answer.
    • How can individuals get regular feedback on their communication habit?
    • How can leader enhance the effectiveness of their team?
    • What can be done to improve the quality of organizational communication?

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  • The Sociometric Badge was developed by Human Dynamics Group at Massachusetts Institute Of Technology.
  • The Sociometric Badge automatically measures individual and collective patterns of behavior and predicts human behavior from unconscious social signals.

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  • So here are things those Sociometric Badge able to do.
    • Analyze collective pattern on group of people.
    • Predicts human behavior.
  • "Predicts human behavior" seems to sci - fi to be true. Is this what Harry Seldon thought of?

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  • This is the most interesting part for me.
  • The badge need to be able to detect patterns of unconscious social signals.

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  • Real time feedback through mobile application.
  • Aggregate data is collected from the wearers. So this device is already in conform with MIT's Sandy Pentland "New Deals On Data" ways of dealing with privacy invasive application/gadget.
  • Opportunity of improvement can be determined from group's social pattern.
  • The 3 points of "New Deals On Data".
    • Data collections is an option and informed.
    • Individuals control their own data.
    • Data must be aggregated (the meaning of aggregated will be explained later).

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  • Real time feedback. So they have already thought about having data streamed into another media while the social activity happens.

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  • Aggregate, I read in the previous article that in case you want to do social data mining, ethically you need to aggregate the data ("New Deal On Data"). Check this article, https://www.technologyreview.com/s/424104/what-big-data-needs-a-code-of-ethical-practices/.
  • Aggregate means that all data are bundle into one. More over, there would be no way to display the data per profile.
  • What I meant here is that in case you take social data all data need to be displayed aggregately (perhaps by taking average, ...).

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  • Example applications.
    • Follow The Star.
    • Meeting Mediator.
    • The Presence Book.
  • At this age term "application" is still for both hardware and software. While, nowadays "application" is more for software application. While, hardware application is commonly called by gadget.

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  • There was this Active Badge by Xerox PARC in 1992. Thing that kick started the usage of electronics/RFID badge nowadays.

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  • There was also this Vocera Communication System.
  • This is like the original Sociometric Badge but with more communication features.

./20161103-2041-cet-enhancing-organizational-communication-1-17.png

  • There was this idea about having context aware mobile phone.
  • Mobile phone that is aware of the user social situation (available, busy, psychological states of the user, ...).
  • This mobile phone is expected to dynamically react to the environment and stream - in/out data in real time .

./20161103-2041-cet-enhancing-organizational-communication-1-18.png

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  • The Reality Mining System is presented by a mobile phone base system that uses Bluetooth addresses and database of user profile to determine face to face interaction within nearby user.
  • I am wondering how can you determine face to face communication by only using Bluetooth connection?

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  • VibeFones uses its user location, proximity, and tone of voice to gain sophisticated understanding of people's social lives.
  • This achieved by mining their face to face and phone interactions.

./20161103-2041-cet-enhancing-organizational-communication-1-21.png

  • Several points below mention about sensory modules and how this badge use those sensory modules to get sociometric data.
  • There is this 3 axis xyz accelerometer to detect activity such as hand movement, nodding, sitting, and walking.

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  • I am not sure how can a sole xyz accelerometer detects hand movement.

./20161103-2041-cet-enhancing-organizational-communication-1-23.png

  • There is speech processing modules, but it does not record any content.

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  • Sending information over radio frequency.
  • Location is determined by these radio frequency components. Perhaps, using some kind like triangular calculations.

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  • Capturing face to face conversation with IR (infrared).
  • When each badge has a line sight of each other then it is confirmed that face to face to conversation happens.

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  • Bluetooth is used to interfacing the Sociometric Badge with user's cellphone.

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  • Detect turn taking pattern of the conversation.
  • Often people does not realize if he/she is dominating the conversation, while there are other people that need to be encouraged to participate more.

./20161103-2041-cet-enhancing-organizational-communication-1-28.png

  • The Sociometric Badge also know if one's speech always trigger boredom and negative response.

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  • Each circle indicates participant in a meeting.
  • The size of the circle indicated the speaking duration.
  • Arrow indicates the flow of conversation, shows who is most likely to answer an argument from another person.
  • Color of the circle can indicates characteristic of the participant such as interest level or persuasiveness.
  • However, in this case color denotes movement of the person. The darker the color is the higher the activity that the person does (perhaps the activity meant is a body activity, like hand or feet movement).

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  • Sociometric Badge provides with real time analysis.
  • The aggregate of the data it produces shows which speaker is the most dominant speaker.

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  • Accelerometer can record fidgeting behavior, hence quantifying boredom level of certain conversation.

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  • This Sociometric Badge sends data to the mobile phone for every 5 seconds.
  • I am not sure why it is need to be every 5 seconds. Perhaps because at that time there are no smart phone yet.

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  • Here, it is known that the Sociometric Badge construct a mesh network (I think) to share user movement data to each other badge.
  • Then it will take average of all badge wearer to raise or lower the movement threshold.
  • The data then will be aggregated via Bluetooth to mobile phone of its wearer.

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  • The display of the mobile phones will be refreshed for every 5 seconds.

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  • There is this Presence Book.
  • The Presence Book is like a socially aware phone book application for mobile phone.
  • In case the person busy or available it can be told directly from Presence Book.

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  • Example mock up of presence book.

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  • In Presence Book movement and speech activity of a wearer determine whether this wearer is available or not.

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  • Let say the badge wearer has less movement and the badge wearer located on its office, he/she cold be sitting and available for face to face conversation.
  • If the badge wearer is known walking. Then he/she might be accessible through email or phone call.
  • This Presence Book use location data of the badge wearer to detect their accessibility.

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  • Presence Book can easily display which person might know what person.
  • So this is like the People Wiki idea that I suggested before.

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  • This is an example called Follow The Star.

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  • Follow The Star is a location aware physical visualization that uses ceiling as display.
  • Ceiling displays are ideal for stores and office because it does not obstructed by shelves or walls.

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  • This Follow The Star displays badge wearer's level of expertise on certain topic.
  • The color of green on the "Follow Of The Star" indicates that the target is currently available.
  • The color of red on the "Follow Of The Star" indicates that the target is currently occupied.

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  • I suggest that the target that they mean here is the badge wearer.
  • So this Follow The Star installation is like the interface of the Sociometric Badge.
  • Follow The Star is the mobile phone equivalent from the Presence Book implementation.

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  • Communication happen one way from badge to the Follow The Star.
  • When the star receives data it will specific light bulb turned on.

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  • The biggest challenge is privacy concern.
  • This is because in the actual implementation there will be a lot of social data mined out of the badge wearer.
  • This paper is limited to application of which privacy concern minimal.

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  • Privacy concern can be reduced by reporting data anonymously.
  • However, in the Presence Book application this is not possible due to its principle on reporting whether or not a person is available or busy.
  • Another solution is to let user has a control of her/his privacy level.

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  • The main goal of the sociometry badge is to increase efficiency of organizational communication and work.